The User Experience Blog

August 8, 2009

User Experience Evaluation: WordPress versus Blogger

Filed under: 1 — theuserexperience @ 9:00 am
Tags: , , , , , , , ,

For this user experience evaluation I did not have to spend much time before reaching for the FAIL button and then the Stamp of Approval button.

From the User Experience, which one passes with flying colors and which one immediately fails? Take a look for yourself.

User Experience, Benjamin Floyd, WordPress.com Evaluation

User Experience, Benjamin Floyd, WordPress.com Evaluation

User Experience, Benjamin Floyd, WordPress.com Evaluation

User Experience, Benjamin Floyd, WordPress.com Evaluation

Ask yourself these questions:

  • Which home page is better for the User Experience?
  • If you own Blogger.com (Google) is it easy to get your legions of bloggers to login and use the service?
  • If you own WordPress.com (WordPress) is it easy to get your legions of bloggers to login and use the service?
  • Do I need to “think” on how to login using Blogger?
  • Where is the link to login and start using WordPress.com?
  • (Not shown) but WordPress does not offer a login portal for the majority of their pages. Why? (User Experience tip: One you find it for your account BOOKMARK IT).

To make this a good user experience the following considerations should be made.

  • A login field/button
  • A bookmark/call to action button (on both sites)
  • Sub-pages to have call to action buttons to bookmark the login page

Massive User Experience FAIL for WordPress.

Your comments?
Benjamin Floyd

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10 Comments »

  1. sorry to play semantics here; but these are simple Usability Heuristic Evals and not User Experience. Also, you usually need to provide some rationale to your recommendations and not just blurb out opinions; I find this gives credibility to one’s reviews. good luck…

    Comment by r — August 12, 2009 @ 10:42 am | Reply

  2. Where, and when, did you get the WP screen shot? When I just went to wordpress.com today, there is a login area right at the top of the screen.

    On a related note, why do I need to go to the main page of WP to login to my blog? Maybe I go directly to my blog page and there is a admin login link there that I click. Or, maybe I have bookmarked the direct link to my admin panel (***.wordpress.com/wp-login.php). I just don’t see your gripes with the WP user expereince being such an issue.

    Comment by Brian — August 12, 2009 @ 1:43 pm | Reply

    • Brian,

      Just last week is the screen shot.
      And if you have cookies turned on then the login is there for your computer.
      But if you go to a new computer than good luck finding a login.
      And there is nothing posted as far using the same machine and/or book marking your login screen.

      The User Experience issue is that this information should be easy to figure out and not a co-dependent relationship of using one computer or having to bookmark. It should be easy and not making the end user think.

      Comment by theuserexperience — August 12, 2009 @ 2:06 pm | Reply

  3. I have been using, learning, and even enjoying setting up my blog twistedmuser.com in wordpress, but I have to agree, its a pain to login to it at the admin level. I mean technically its not hard, but why isnt there just a button or something to click? I’m sticking with it though for now.

    Like your website.

    Comment by twistedmuser — August 18, 2009 @ 1:45 pm | Reply

    • Thanks for the comments…looking forward to bringing you more!

      Comment by theuserexperience — August 18, 2009 @ 5:05 pm | Reply

      • Using multiple tools together to get the desired effect.

        Or are you referring HOW I actually got it to appear?

        Comment by theuserexperience — August 18, 2009 @ 6:15 pm

  4. I just wondered why your blog is in WordPress if you value Blogger so much more – do you repeat the same content on their site?

    Comment by demhalluk — September 16, 2009 @ 12:11 pm | Reply

    • Blogger is limited once you begin to use it.
      WordPress has more options. However the point is that WordPress misses the fundamental step of the user experience by not providing a bookmarking tool or an easy login page/button/section.
      Cheers

      Comment by theuserexperience — September 16, 2009 @ 10:43 pm | Reply

  5. Both platforms have advantages and disadvantages, ease of use and usability issues. Last year I took my blog from Blogger to WordPress for one simple reason that defies logic. In my opinion, keyword for keyword, WordPress blogs seem to rank better in search engine results than Blogger. I know that sounds stupid, since Google owns Blogger, but that’s my experience. I’m happy with the switch and I have no immediate desire to switch it back.

    Am I imagining things. Maybe. But when it comes down to the crunch, it’s all about the user-experience. My experience is just better at WordPress.

    Comment by Gerry — September 17, 2009 @ 1:48 pm | Reply

  6. I still see the comments so everything seems to be working. What may be happening is that they are posted for review before being seen.

    Comment by theuserexperience — September 24, 2009 @ 8:55 pm | Reply


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