The User Experience Blog

August 18, 2009

Do You Feel Cheap? Used? Or Do You Care?

Setting: You take the time to call a business OR a business cold calls you to solicit your money away.

Condition: You need their assistance OR you might be interested in their service/product.

Background: Literally in the background you hear an army of voices. You can’t actually make out many of the words, reminding you of the Charlie Brown teacher (mumble mumble mumble, “Yes ma’am!”)

Please post any comments here on this blog. Thanks!

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August 8, 2009

User Experience Evaluation: WordPress versus Blogger

Filed under: 1 — theuserexperience @ 9:00 am
Tags: , , , , , , , ,

For this user experience evaluation I did not have to spend much time before reaching for the FAIL button and then the Stamp of Approval button.

From the User Experience, which one passes with flying colors and which one immediately fails? Take a look for yourself.

User Experience, Benjamin Floyd, WordPress.com Evaluation

User Experience, Benjamin Floyd, WordPress.com Evaluation

User Experience, Benjamin Floyd, WordPress.com Evaluation

User Experience, Benjamin Floyd, WordPress.com Evaluation

Ask yourself these questions:

  • Which home page is better for the User Experience?
  • If you own Blogger.com (Google) is it easy to get your legions of bloggers to login and use the service?
  • If you own WordPress.com (WordPress) is it easy to get your legions of bloggers to login and use the service?
  • Do I need to “think” on how to login using Blogger?
  • Where is the link to login and start using WordPress.com?
  • (Not shown) but WordPress does not offer a login portal for the majority of their pages. Why? (User Experience tip: One you find it for your account BOOKMARK IT).

To make this a good user experience the following considerations should be made.

  • A login field/button
  • A bookmark/call to action button (on both sites)
  • Sub-pages to have call to action buttons to bookmark the login page

Massive User Experience FAIL for WordPress.

Your comments?
Benjamin Floyd

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